Terms & Conditions

1) What we provide

skins.ar is a website dedicated to selling Fortnite digital items (for example skins, bundles, and cosmetics) and/or coin top-ups delivered in-game.

• Gifting delivery: Certain items are delivered through Fortnite's gifting feature, sent from operational/bot accounts used to manage deliveries.
• Top-ups: Some purchases may involve coin top-ups, subject to availability and the method displayed on the Site.

Availability, methods, and delivery times may change.

2) No affiliation with Epic Games

skins.ar is not affiliated with, sponsored by, associated with, or endorsed by Epic Games, Inc. (or its affiliates).

• Fortnite and all related names, logos, characters, and item assets are trademarks and property of Epic Games, Inc. and/or its licensors.
• Any references to Fortnite are used for descriptive purposes only to identify products or compatibility.

3) Customer requirements and user responsibility

To receive gifts or top-ups, you must:

• Provide accurate and complete information (for example Epic Display Name or in-game username).
• Meet any platform/game requirements to receive gifts or top-ups (account settings, permissions, regional restrictions, parental controls, daily limits, or any other requirements imposed by the game).
• Ensure your account is eligible to receive gifts (when applicable).

skins.ar does not control game/platform rules, technical limitations, policy changes, or outages. If a platform restriction prevents delivery, the Delivery and contingencies section applies.

4) Ordering process

1. Choose your product.
2. Enter the requested delivery information (for example your in-game username).
3. Complete payment.
4. We process your order and arrange in-game delivery.

We may request additional verification if we detect potential fraud, incorrect data, or unusual order patterns.

5) Delivery, timelines and contingencies

• Delivery timelines are estimates and may vary due to order volume, item availability, game maintenance, gifting-rule changes, service outages, or customer account restrictions.
• Delivery is considered completed when the item/top-up appears delivered in-game or when our records show successful delivery.

6) Pricing, taxes and payments

• Prices are displayed on the Site and may change at any time.
• Available payment methods are shown at checkout.
• If there is an obvious pricing or listing error, we may cancel the order and refund the amount paid.

7) Refunds and cancellations (digital products)

Due to the digital and often immediate nature of the products:

• No refunds after delivery has been completed in-game, or after an order has been processed irreversibly.
• If the order has not been processed yet, you may request cancellation; approval is handled case-by-case.
• If an error is attributable to skins.ar (for example a different product than purchased and confirmed), we will make reasonable efforts to fix it (re-delivery, exchange, or store credit), as appropriate.

8) Fraud prevention, chargebacks and payment disputes

• We reserve the right to reject, hold, or cancel orders where fraud or misuse is suspected.
• Filing a chargeback or dispute without contacting us first may result in future purchase restrictions, delivery holds, and requests for supporting evidence.
• We may require additional information to verify identity or payment ownership when needed.

9) User conduct

You agree not to:

• Use the Site for illegal, fraudulent, or rights-infringing activities.
• Attempt to exploit vulnerabilities, abuse automation, or disrupt Site operations.

We may suspend access if violations are detected.

10) Risk disclosure and limitation of liability

• Fortnite usage and features (including gifting) are subject to Epic Games rules and policies.
• skins.ar is not responsible for platform/game enforcement actions such as penalties, restrictions, suspensions, or policy changes affecting user accounts.
• To the extent permitted by applicable law, skins.ar will not be liable for indirect damages, lost profits, account loss, or inability to use the game.

11) Intellectual property

• Site content (text, design, skins.ar branding, etc.) is owned by skins.ar or used under license/permission where applicable.
• Third-party trademarks (including Epic Games and Fortnite) belong to their respective owners.

12) Changes to these Terms

We may update these Terms at any time. The current version will be posted on the Site with an updated date. Continued use of the Site means you accept the revised Terms.

13) Contact

For order questions, support, or claims, contact us via the support channels posted on the Site (for example [email protected] or the contact form, if available).